Provider Profile
Queue-it
G2 Rating
164 reviews
Highest Rated Rank
2nd of 5
Easiest To Use Rank
5th of 5
Entry Price
$1,499 per single event, or approx $499/month ($5,999/year) for unlimited events
Year Founded
2010
HQ Location
Copenhagen, Denmark
Our Take
Queue-it, founded in 2010 and based in Copenhagen, has the largest waiting-room-specific review base on G2 at 164 reviews. When we checked in September 2026 it ranked first on G2 Score, second on Highest Rated and fifth of five on Easiest To Use. Its published Essentials plans start at $1,499 for a single event or $5,999 a year for unlimited events, each capped at 5,000 visitors per event, with larger deployments priced by quote.
Fit & Suitability
Who It Suits
Best For
- • Large organisations with enterprise procurement processes
- • Occasional events that stay under 5,000 visitors on the Essentials plans
- • Salesforce Commerce Cloud sites
- • Teams using Akamai or Cloudflare edge connectors
Not Ideal For
- • Events above 5,000 visitors on published plans
- • WordPress or WooCommerce sites looking for a dedicated plugin
- • Buyers who want a free tier
Performance Metrics
Ratings & Scores
G2 Ease of Use
8.6/5
G2 Support
9.6/5
G2 Scalability
9.1/5
G2 Usability
8.6/5
G2 Dashboard
8.8/5
G2 Traffic Overview
9.0/5
SourceForge Rating
4.9/5 (8)
SourceForge Badge
Top Performer (Summer 2026)
Cost Information
Pricing & Plans
Free Tier
No
Free Tier Detail
No free tier
Entry Price
$1,499 per single event, or approx $499/month ($5,999/year) for unlimited events
Pricing Model
Event bundles and annual plans; enterprise pricing by quote
Queue Size Cap
5,000 visitors per event on published plans
Top Published Price
£106,116/year (G-Cloud 14 filing; list starts at £16,368/year)
Technical Details
Integration & Setup
Setup
Complex (per reviewers)
Time to Implement
About 1 month
Integration Platforms
Integration Depth
- • Salesforce Commerce Cloud: SFRA cartridge connector
- • Shopify: early access. No WordPress or WooCommerce plugin documented.
Integration Methods
Edge CDN Adapters
Native App Support
Key Advantages
Key Strengths
- • Ranked 2nd on G2 Highest Rated
- • Largest product-specific review base in the category
- • Extensive customisation options
- • Wide range of integrations
- • Offices across five countries
Alternatives
Consider Instead
Questions
Frequently Asked Questions
How much does Queue-it cost? ▼
Queue-it Essentials starts at $1,499 for a single event, or $5,999 a year for unlimited events. Larger deployments are priced by quote.
Is there a visitor limit on Queue-it Essentials? ▼
Yes. The published Essentials plans are capped at 5,000 visitors per event.
Does Queue-it have a free tier? ▼
No free tier was published when we checked in September 2026.
Last checked: September 15, 2026
Find the Right Provider for Your Needs
Compare all virtual waiting room solutions side by side